Power Up! for Management DVD Set
This
10-DVD set is our advanced program for those that want to sharpen their spa management skills! Even the most experienced managers and directors will find
Power Up! extremely valuable and insightful. The Preston Professionals Spa Coaching Team will share with you their vast firsthand knowledge in superior spa and team management that will help you gain control of your employees and lead them to stellar performance! If you've attended other spa management or director training programs in the past
Power Up! will prove to be the perfect advanced course for you.
Whether you are currently employed as a spa manager or director, plan to become one in the future, or employ them in your business this powerful and motivating series is sure to become your best investment in a great career!
In this fast paced and entertaining program youll learn:
Service and compensation programs
A spa business overview: whats hot and whats not for the spa that plans to succeed!
The spa service menu: planning for the right kind of customer and business
Spa packages and gift certificatesbeware of the hidden profit dangers!
Compensation planning: whats fair versus whats affordable
Employee recruitment and training
Characteristics of an ideal spa employee: what you and they need to agree on
Recruitment and hiring workshop
Training programs: the must-do and must avoid rules of employee training
Service and retail sales skills: A zero-option sales performance standards
Leadership skills
Understanding the dominant personality type of spa employees, and how to communicate effectively with them
The firm but fair manager: defining roles, setting boundaries, and being consistent
How to plan and conduct an effective staff meeting
Performing employee evaluations, corrective action plans and terminations
Bonus DVDs include:
"Be a spa consultant" and "Mind/Body Spa Services" by Douglas Preston.
