This 10 month home-study seminar is the most comprehensive spa management program for those that want to enrich their spa management skills! Get started for just $139*.

Our study-at-home certification program is easy to use. Once you sign up for the certification program and pay just $139 we will send you our first DVD lesson and a luxuriously-bound workbook. Each following month we will charge your credit card only $79 and send your next DVD lesson and binder insert. After you complete the 10 month course you will receive a signed endorsement certificate to show your status as the best trained management in the spa and salon industry! This is the perfect item to add to your resume.

• Even the most experienced managers and directors will find the Spa Enrichment Management Certification Program extremely valuable and insightful. The Spa Enrichment Strategies Coaching Team shares  their vast firsthand knowledge in superior spa and team management that will help you gain control of your employees and lead them to stellar performance! If you’ve attended other  management or director training programs before this will prove to be the perfect advanced course.

Whether you are currently employed as a spa manager or director, plan to become one in the future, or employ them in your business this powerful and motivating series is sure to become your best investment in a great career! In this fast paced and entertaining program you’ll learn:

Service and compensation programs

• A spa business overview: what’s hot and what’s not for the spa that plans to succeed!
• The spa service menu: planning for the right kind of customer and business
• Spa packages and gift certificates: beware of the hidden profit dangers!
• Compensation planning: what’s fair versus what’s affordable

Employee recruitment and training

• Characteristics of an ideal spa employee: what you and they need to agree on
• Recruitment and hiring workshop
• Training programs: the must-do and must avoid rules of employee training
• Service and retail sales skills: A zero-option sales performance standards

Leadership skills

• Understanding the dominant personality type of spa employees, and how to communicate effectively with them
• The firm but fair manager: defining roles, setting boundaries, and being consistent
• How to plan and conduct an effective staff meeting
• Performing employee evaluations, corrective action plans and terminations

*Get the certification you need for $139 the first month and just $79 for the next 9 months! Total seminar includes 10 DVDs and workbook. By purchasing the first month you agree to have your credit card charged $79 for the following 9 months when a new DVD is shipped. If we cannot charge your card for any reason your lesson will be help until payment is received. Failure to receive all 10 lessons will void your certification and we cannot offer a certificate of achievement or provide education verification.